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People can not enter the meeting

anaritamelo
Newcomer
Newcomer

‎2021-08-23 03:46 AM

hello!

Today i was on the meeting but no one could enter. They said that the sparowl was moving but not going futher than that so they could not enter

one of them got a message that the meeting was not opened.

Can you please help me?  I will have an othet meeting tomorrow and every thing must be readdy 

 

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1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

‎2021-08-24 03:14 PM

Hello @anaritamelo 

 

I am sorry for the inconvenience you are experiencing. I believe this may have been related to an issue Zoom experienced yesterday. You can find out more on Zoom's status page at: https://status.zoom.us/incidents/r5pcn7rfbwl1 

 

The issue has since been resolved. If you are still experiencing issues I think that the next option would be to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support. I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

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