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Password

EardleyBruno
Newcomer
Newcomer

‎2024-11-14 01:24 AM

I purchased a Zoom Pro license on 11 November 2024. During the purchase, I provided a password, which was accepted, so it was in the correct format. However, that password is not accepted whenever I try to access the web portal. Using the "Forgot Your Password?" facility sends an email to my email account with a button to click on, which says "Sign in with Google" and that works. BUT the original password I provided upon purchase is STILL not recognised by Zoom systems, which leaves me in a lurch should the need to change the password arises.

What do I do?

(I use Chrome browser, Win 11 64 bit).

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