cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Not getting chats

Drea1
Newcomer
Newcomer

My student is sending me chats however I cant get any of them. 

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Drea1 are they a contact request within the Team Chat tab in the client?

 

Screen Shot 2023-01-19 at 3.03.27 PM.png

More info on Replying to and editing Zoom Team Chat messages

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Drea1
Newcomer
Newcomer

No while hosting the zooms.. she is not getting the messages being sent in the chat