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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

No video of me

AAG1
Newcomer
Newcomer

I updated my Zoom app on my PC and lost my video picture of me - not anyone else. My camera is recognized and shows connection. I've uninstalled and reinstalled and restarted my PC 3x. Black screen of me. Any ideas?

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Open video settings and see if you see yourself? If not see if the correct camera has been selected.