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Need to attend a court hearing via zoom, zoom won't let me sign up

scottx
Newcomer
Newcomer

‎2021-09-03 02:36 PM - last edited on ‎2022-03-25 10:23 AM by Community Moderator | Employee

When trying to register it keeps coming up with the date of birth page.  I'm 61, I should be old enough. LOL

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1 REPLY 1

Ohkawa
Community Champion | Customer
Community Champion | Customer

‎2021-09-04 01:55 AM

Hi, scottx

Date of birth registration was introduced last year in order to prevent robots from registering large numbers of accounts.
Initially, the date of registration was automatically displayed, and if you tried to proceed without changing the date, it was determined that the registration was done by a robot, and you would not be able to register again with that email address.

If you are still unable to register after entering your date of birth, it is possible that this has happened before.
In that case, you can get a Basic Zoom account by asking a trusted Zoom account owner you know (who has a paid plan) to invite you from his or her account and remove the link.