Need help on speaker/microphone

[numbersguy49]

I have a Basic Plan with Zoom.   I use a Microsoft laptop.   Our investment club meets in person in a physical room, with 1-3 other members joining via Zoom.   To enhance audio and microphone for those on Zoom, we have purchased a 3 microphone/speaker product which connects into the one port in my laptop.    However, only one microphone/speaker works at one time.   In Settings, I am able to switch between microphones/speakers, but only one works at a given time.    What do I need to do in Settings so that all 3 work at the same time?  

[bstrelko · Accepted solution]

What you are attempting to do is not natively supported by Zoom as of this post. Zoom Workplace Client only supports a single audio device as an audio input and a single device (can be a different device) as an audio output.

You will need to use some type of 3rd-party software to use all three at once on the same PC.

On Mac, you could configure these as an aggregate device via audio-MIDI settings.

On Windows, you can use software like Voicemeeter (https://vb-audio.com/Voicemeeter/banana.htm - 'Banana' version supports 3 inputs). You will need to know what you're doing, as this is a very complex application for users who are not familiar with digital audio routing.

[storyhub · Accepted solution]

You need to use an audio interface that will mix the 3 mics to one output that goes over the USB connection. One such device is the Focusrite 18i8 or the Zoom AMS-44.

[bstrelko · Accepted solution]

Are you able to provide the make/model of the audio device you're using?

[bstrelko · Accepted solution]

What you are attempting to do is not natively supported by Zoom as of this post. Zoom Workplace Client only supports a single audio device as an audio input and a single device (can be a different device) as an audio output.

You will need to use some type of 3rd-party software to use all three at once on the same PC.

On Mac, you could configure these as an aggregate device via audio-MIDI settings.

On Windows, you can use software like Voicemeeter (https://vb-audio.com/Voicemeeter/banana.htm - 'Banana' version supports 3 inputs). You will need to know what you're doing, as this is a very complex application for users who are not familiar with digital audio routing.

[storyhub · Accepted solution]

You need to use an audio interface that will mix the 3 mics to one output that goes over the USB connection. One such device is the Focusrite 18i8 or the Zoom AMS-44.

[bstrelko · Accepted solution]

Are you able to provide the make/model of the audio device you're using?

[numbersguy49 · Accepted solution]

Thanks!    I believe I have a solution.