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My camera is zooming out

PedroKropf
Newcomer
Newcomer

Every time I start a call, my laptop camera automatically zooms out. I heard it can be because more than one person is speaking, but how can I disable it? 

19 REPLIES 19

willjoe
Explorer
Explorer

Disable video by default
Sign in to the Zoom mobile app.
At the bottom of the screen, tap Settings.
Tap Meetings.
Enable the Always Turn Off My Video (Android) or Turn Off My Video (iOS) toggle. If the setting is disabled, click the toggle to enable it.

 

Regards,

Will

Didn't work 😕 

PedroKropf
Newcomer
Newcomer

When anyone enters in the room, the camera automatically zooms out

hisern
Newcomer
Newcomer

I have the same issue, but it happens randomly even without anyone entering or exiting the room. Pretty annoying

I just had the same issue yesterday when I was in the middle of a Facebook live and my iPhone camera kept zooming out. I would zoom it back in but within a few seconds it would zoom back out again. How do I fix this?

Did you find a resolution?   This happens to me every time. 

Were you able to find a solution?  I'm having the same issue and its driving me crazy!

I found a meeting setting when on a zoom call

  1. Start or join a Zoom meeting or webinar. 
  2. Tap the screen to bring up meeting controls. 
  3. On the top-left corner, tap Turn On Center Stage to enable the video tracking. 
  4. To disable Center Stage video tracking, tap Turn Off Center Stage

mornningluv
Newcomer
Newcomer

I am glad I am not the only one having this issue. It is very annoying when you are streaming as well 

Have you found a solution?  I am having the same issue and I can't figure it out!

x2YyT63qwQz69j
Newcomer
Newcomer

This is a setting possibly mobile phones only, or possibly just Zoom for android called "Auto Framing".  

To enable or disable this is very tricky.  
This setting is NOT on the menu (general or meetings) but only available when you are on a meeting and on Camera.  If you want to disable it, do it in a meeting, or launch a new meeting even with just you in it. Turn on your camera, or, click the ellipse (...) at the bottom right, and open "background and effects".

Look around the screen for a floating, semi-transparent, circular icon (sometimes blue) with a camera on it.

Click that icon, and you will see "Auto Framing".  Turn it off or on whenever you like.

This feature's placement accessiblity wasn't properly thought of.  They should have a menu item for both camera and audio settings.

So I don't know what to say

eschader
Explorer
Explorer

I tried this but I do not see any floating camera icon.  IMG_7798.jpeg

Seek
Newcomer
Newcomer

Most of these replies are wrong. Open settings in zoom and toggle the option to see video controls. There is a square icon that says center stage. Turn this off.

There is no square icon. I'm experiencing this annoying thing as well.

 

And I'm using Zoom on Lenovo.

Not only are so many wrong, answers assume you know how they're using Zoom.  Is it settings in the web site?  Settings in the desktop?  Settings in the mobile app?  Or Settings inside a current meeting?   Every one of these solution replies depends on a variable of which software is installed.  NEWS FLASH - none of these settings areas in my setup has an option to "see video controls."  So join the increasing crowd of people who can't write a correct solution in reply.

The center stage function of the video controls is what makes the camera zoom to what it thinks is the middle of the focal area. Turn OFF center stage. This is the fix for every version. The steps to get there may differ by platform but the fix remains the same. 

Hello, thanks for the suggestion. I have been trying to sort this out on my new Lenovo." Center Stage" is for Apple users.  With Lenovo I had to switch off Auto Framing. What a source of irritation that was.

 

ValP1
Newcomer
Newcomer

Months later and I still can't find an answer! None of the suggestions work, and I'm tired of my whole desk suddenly appearing in the view when the other person joins the call. I am on my HP laptop.