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My caller could see my background and my face. I could only see his background - not his face.

LD6
Newcomer
Newcomer

‎2024-12-17 11:32 AM

Not sure why both of our videos were on, but I could not see his face, only his background.  Is the problem on his computer, or mine.  We both could see my background and face.

Topics:
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1 REPLY 1

ZoomMate
Zoom Partner
Zoom Partner

‎2024-12-17 06:09 PM

Hi There,

It happens when you forget to open the camera physical setter over camera.

Thank you!
zoommate.io
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