cancel
Showing results for 
Search instead for 
Did you mean: 

Music Stream stops when someone talks

Breathcomplex
Newcomer
Newcomer

Hello,

 

I am hosting events on Zoom. 

 

One of the participants streams his music into our room but as soon as I talk, the music stops and when I stop talking it continues.

 

For comparison:

 

If I stream my Spotify into Zoom via audio only  the music does NOT get cut off.

 

But if someone else streams in it does. Any solution?

3 REPLIES 3

JenLeachFitness
Newcomer
Newcomer

I am having the same issue, is yours resolved? 

Thanks 

Not yet. I wonder how I can talk to the support?

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Breathcomplex and @JenLeachFitness.

 

Zoom's audio is somewhat dependent on having one microphone input active at a time.  If you are streaming music and also speaking, Zoom sees this is "one input" and allows both to enter the audio stream.

 

If someone else is streaming music, and then you speak, Zoom will likely prioritize your voice over the music.

 

Most of us are volunteers here in the Zoom Community.  To submit a Support Ticket directly to Zoom Staff visit this link:
https://support.zoom.us/hc/en-us/requests/new 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !