Code sent to e mail for log in | Community
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MinisterioTGD
Newcomer
February 18, 2023
Question

Code sent to e mail for log in

  • February 18, 2023
  • 1 reply
  • 11 views
 
Hello. It happens that when I log in my account at a new device non used before or that I've been no using for a while, it's required a six number code sent to my email. is ther any way to change that setting and be available to log in only with e mail and pw? thanks

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    February 20, 2023

    Welcome to the Zoom Community, @MinisterioTGD,

     

    Authenticating your account when a login is seen from an "unusual or unused source" is part of Zoom's security -- both for Zoom, and for your protection.

     

    You should be able to enroll in Two Factor Authentication (2FA) to alleviate the need to access your Email to authenticate.  See this Zoom blog for details:

    https://blog.zoom.us/secure-your-zoom-account-with-two-factor-authentication/ 

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