cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Missing Gallery View File

bmcmasters
Newcomer
Newcomer

‎2024-09-08 01:14 PM

I recorded a zoom meeting to the cloud. All the settings were correct so I would have a gallery view file. I've done this multiple times. The meeting before had three files. The meeting after had three files. This meeting had only two files and the gallery view was missing. I need this to submit to a board for certification.
I've checked the Trash on the web portal.
Is there a chance that it was an error or glitch on the Zoom side? 
I've upgraded my account so that I can use the Live Chat support feature, but it doesn't recognize that I've upgraded and won't allow me to use this feature.
Aaargh!

Topics:
0 Likes
0 REPLIES 0