Microphone stopped working on Zoom

[sallynoelle]

My microphone on my Macbook Air stopped working when I use Zoom. It still works when I use facetime and Siri but it does not pick up my voice when I'm in Zoom. Ive tried all the troubleshooting zoom suggested AND more. Anybody have a fix for this?

[Jameswalter]

Make sure the cable connection with the microphone is fully inserted into the appropriate port. If Zoom fails to detect your microphone, unplug the device and plug it back in. If it's a bluetooth device, ensure that it is turned on and connected properly. Make sure that you are using a supported USB device for Zoom.

Greetings,
James

[nightsky]

I have the same issue as sallynoelle. Microphone is internal so checking connections does not help. Microphone works with FaceTime, not with zoom.