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Microphone not recognize

Fadi
Newcomer
Newcomer

‎2021-08-17 03:25 AM

Microphone not recognize  when you update latest  zoom version  so i have to rollback to previous version  to work 

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4 REPLIES 4

Nafi
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2021-08-17 04:17 AM

Hi, 

Can you describe more detail what version do you use and what devices, os, etc? It will be helpful

 

 


I am Zoom Enthusiast (Part of PT. Kayreach System, Indonesia Authorized Reseller, Certified Zoom Room, Zoom Phone, and Pro AV Integrator)
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Fadi
Newcomer
Newcomer
In response to Nafi

‎2021-08-19 08:30 PM

Only mic issue but speakers working fine 

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Fadi
Newcomer
Newcomer

‎2021-08-19 08:26 PM

Windows 10

zoom last update 5.7

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Fadi
Newcomer
Newcomer
In response to Fadi

‎2021-08-19 08:28 PM

All solutions I try but not working so I uninstalled  update then install previous version works fine and i test so many machines in my organization all the same case 

thanks 

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