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Meetings I host are dropping but coming back, despite good internet and updated versions on HP

RitaGardner
Newcomer
Newcomer

‎2022-08-05 05:14 AM

I am the host of meetings.  After some time I get disconnected.  Sometimes it pops back on after a minute.  Sometimes it doesn't.   I have uninstalled and reinstalled Zoom.   I have the latest version.  As of yesterday, I have to reboot my HP laptop.   It seems like it times out or stops after some time.  I am hardwired in.  I only lose it on the one laptop.   I don't have VPN and Firewall setting is clicked to allow Zoom App.   And my TCP is set to "any".   I have a feeling something got reconfigured after an update from Zoom or on the computer, but I can't figure it out.  

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-08-05 08:12 AM

@RitaGardner, please see my response to your previous post here:

https://community.zoom.com/t5/Chat/Dropped-Connection/m-p/70654#M5634 


Ray -- check out the GoodClix website.
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