cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Meetings I host are dropping but coming back, despite good internet and updated versions on HP

RitaGardner
Newcomer
Newcomer

‎2022-08-05 05:14 AM

I am the host of meetings.  After some time I get disconnected.  Sometimes it pops back on after a minute.  Sometimes it doesn't.   I have uninstalled and reinstalled Zoom.   I have the latest version.  As of yesterday, I have to reboot my HP laptop.   It seems like it times out or stops after some time.  I am hardwired in.  I only lose it on the one laptop.   I don't have VPN and Firewall setting is clicked to allow Zoom App.   And my TCP is set to "any".   I have a feeling something got reconfigured after an update from Zoom or on the computer, but I can't figure it out.  

0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-08-05 08:12 AM

@RitaGardner, please see my response to your previous post here:

https://community.zoom.com/t5/Chat/Dropped-Connection/m-p/70654#M5634 


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes