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Meeting started and the zoom link doesn't work for some registrants.

Eleee
Newcomer
Newcomer

Any ideas why? It tells them to register again but they still didn't get on.

I couldn't resolve as host.

Any help much appreciated. Thanks. 

3 REPLIES 3

Bblue
Newcomer
Newcomer

Same happened to me.  Following hoping for a reply to the OP.

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Eleee and @Bblue, welcome to the community! My apologies for the delay in responding to your post! 

 

Assuming you had registration on. Did you see the registrants register for the meeting? Once the registrants have registered for the meeting, they should've received the meeting information shortly after registering if automatically accepted when registering. However, if it's manual registration, you will need to either approve or deny their registration info. 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

I'm having this same issue and hoping for a solution to the problem.  I have manual registration and have approved members.  A number of participants received their email but when they clicked their link, it prompted them to register again.