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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Meeting Issue

helenruberg
Newcomer
Newcomer

I have a free basic account.  How can I have my profile picture show instead of a black screen with my name on it when I turn off my video?

1 REPLY 1

More than likely you need to turn-off the following option in the Zoom Portal.

 

  • Hide participant profile pictures in a meeting

 

ZoomTestKitchen_0-1683054745882.png


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen