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Meeting Capacity

Sue18
Newcomer
Newcomer

‎2024-07-31 07:54 AM

We upgraded our account on Jul 26 to accommodate 500 participants in a meeting we held today.  However, when we reached 100 participants could no longer join.  What did we do wrong?

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colegs
Community Champion | Employee
Community Champion | Employee

‎2024-07-31 08:29 AM

@Sue18 - When you purchased the 500 participant large meeting add-on, it would be a named user license.  Did you make sure that it was assigned to the host before you started the meeting?

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