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2023-03-20 07:30 AM
2023-03-20 03:21 PM
Just to confirm that you downloaded the Apple Silicon installer at https://zoom.us/client/5.14.0.16775/zoomusInstallerFull.pkg?archType=arm64
If you're still having issues, then you might consider using the full uninstaller from Zoom called CleanZoom.
https://assets.zoom.us/docs/msi-templates/CleanZoom.zip
If you find this information helpful, please click on "Accept as Solution".
If you have further questions, please reply, we're happy to help.
2023-03-20 04:12 PM
Thanks for that additional info.
1) I've only tried to install using the download specifically for Apple Silicon - doesn't work.
2) The CleanZoom zip file you shared is an EXE file (ie Windows) - also won't be of much help.
Is there a Mac specific CleanZoom utility?
2023-03-27 08:04 AM
Zoom team - anyone there? Is there not a solution to this problem?
2023-05-08 05:59 AM
I have this problem too
Is there no solution for this problem?
2023-05-08 06:05 AM