cancel
Showing results for 
Search instead for 
Did you mean: 

Lost video

CEDRO
Newcomer
Newcomer

Hi there, i had a problem trying to save a video. I was recording a zoom call and while it was being saved, the program started to update for itself. When the update was completed, i tried to look for the video but i cannot find it. I tried to go to the web to look for my recordings and look for it in the trash but it wasn't there. I saved it in local, so i don't know if there is some way to find the video and take it back or something. I'll look forward to your response. 

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

Hopefully, this article can help you. The process to manually start the conversion of a recording is at the bottom.


Jeff Widgren
#ZoomTestKitchen

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen