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Newcomer
December 13, 2021
Question

Lost video

  • December 13, 2021
  • 1 reply
  • 0 views

Hi there, i had a problem trying to save a video. I was recording a zoom call and while it was being saved, the program started to update for itself. When the update was completed, i tried to look for the video but i cannot find it. I tried to go to the web to look for my recordings and look for it in the trash but it wasn't there. I saved it in local, so i don't know if there is some way to find the video and take it back or something. I'll look forward to your response. 

    1 reply

    ZoomTestKitchen
    Specialist
    Specialist
    December 15, 2021

    Hopefully, this article can help you. The process to manually start the conversion of a recording is at the bottom.


    Jeff Widgren
    #ZoomTestKitchen