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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Lost recording

familysoccer
Newcomer
Newcomer

‎2022-03-22 06:27 AM - last edited on ‎2024-02-07 12:43 PM by Community Moderator | Employee

I left a meeting before stopping the recording. Is there a way to get the record

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2 REPLIES 2

IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-03-22 08:59 AM

@familysoccer , if you had a cloud recording, you can go back to https://zoom.us/recording and access your cloud recording and see if the recording was successful! If locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' 👉 'recorded' and you will see the locally recorded videos from there.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
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SDMHA
Newcomer
Newcomer
In response to IP-Man

‎2023-12-29 08:01 AM

I just had the same issue yesterday.

Zoom recording to the cloud, had 4 blooper reels before the real session, and I received all those recordings. However, I did not receive the real recording, of over 2 hours. I did end the meeting before stopping the recording. Is there any way to get the recording, or do I need to start over?

 

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