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Login Problems

ChrisWood
Newcomer
Newcomer

Hello Zoom community,

I have a problem that Zoom wants to email me a verification code when I log in, I never receive the email. What could be the problem?

 

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Have you checked your junk mail / spam folder?

 

If it is empty try these Zoom support articles;

 

https://support.zoom.us/hc/en-us/articles/6188435206157-Verifying-your-account-via-one-time-password... 

 

https://support.zoom.us/hc/en-us/articles/360032808951 

 

Regards

If my reply helped, don't forget to click the accept as solution button!