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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Login Problems

ChrisWood
Newcomer
Newcomer

Hello Zoom community,

I have a problem that Zoom wants to email me a verification code when I log in, I never receive the email. What could be the problem?

 

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Have you checked your junk mail / spam folder?

 

If it is empty try these Zoom support articles;

 

https://support.zoom.us/hc/en-us/articles/6188435206157-Verifying-your-account-via-one-time-password... 

 

https://support.zoom.us/hc/en-us/articles/360032808951 

 

Regards

If my reply helped, don't forget to click the accept as solution button!