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Logged in Zoom meeting and was unable to see or hear participants

LONeill
Newcomer
Newcomer

I logged in to Zoom meeting this morning and was unable to see or hear participants. I was able to see who were the participants but unable to participate myself. The screen prompted me to ''Join to Computer Audio'' and when I clicked on it nothing happened. Did anyone come across this problem? 

1 REPLY 1

VinceCFI
Newcomer
Newcomer

Since 03/19/2022 every zoom meeting I have had participants can't hear me and I can't hear them.  I test the microphone and speaker before every meeting and it works.  I reported the issue as well.