Local recording NOT high res all the time

[heatherjl]

I host Zoom meetings between 10-20 hours per week (without screen sharing). I record all calls locally on my machine. Most of the time, it records high res, but occasionally it does not. Can anyone tell me why? It's kinda frustrating.

[MGSR · Accepted solution]

Hello, @heatherjl. There are various factors that can affect your local or cloud recording, including the number of participants and meeting settings. You can check out this article for the resolution of recorded videos. Let me know if you have further questions. 

[MGSR]

Hi @heatherjl!

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[MGSR]

Hi @heatherjl!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!