Local "Speaker out" coming into microphone input

rpine · ‎2021-10-22

Using a headset. Join a Zoom call. Zoom Mic = Headset Mic. Zoom Speakers=Headset.

Have screen reader program running on my PC.

When the screen ready "talks", not only do I hear it in my headphones (good) BUT all Zoom attendees hear it as well (bad).

Cannot figure out how/why screen reader audio is feeding back in Zoom audio input.

Happens with MPOW HC6 USB headphones. Plantronics headphones do not seem to have this problem.

Note: Works fine on another machine -- just not on this one.

Rupert · ‎2021-10-22

Hi @rpine

In looking up the MPOW HC6 headset, I see it has the fairly unique feature of having USB AND 3.5mm connections.

You mentioned it as USB. Are you connecting it over USB?

Also - do you know if your participants can hear your screen reader if you are Muted in Zoom? Or - if your headset mute button (on the cord) is muted, can they still hear?

Do you know if your participants hear your screen reader at a comparable volume to you - or lower, in the background?

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