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Live Transcription Delay, bug?

m_cce
Newcomer
Newcomer

Myself and my team have been using the live transcription feature since November 2021 on wi-fi without any issues. As of 2/15, the live transcripts have had a 1-2 minute delay which make them unusable in a live meeting. 

 

I chatted with Zoom support and they suggested it was because we are all using wi-fi but we have always used wi-fi and the team is spread out across the country. Has anyone else encountered this issue?  Worth investigating as a potential bug?

 

 

1 REPLY 1

RN
Moderator
Moderator

Hey @m_cce I haven't experienced any delay or lag with live transcription, but sorry for the delayed response! Are you still experience this problem? If so, I'd like to assist.
 

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Zoom Community Moderator
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