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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Launching a poll

Devonwoman
Newcomer
Newcomer

‎2022-09-05 07:08 AM - edited ‎2022-09-05 07:17 AM

I have set up a poll, and have launched the meeting, but no poll button appears on my meetings controls at the bottom of the screen. Any ideas how i can launch without the button, or why the button doesn't appear on my meeting screen?  I have a pro account 

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kjhartma
Community Champion | Customer
Community Champion | Customer

‎2022-09-07 06:08 AM

Hi,

 

First thing I would check is make sure you're on the latest version of the desktop app, which now is up to 5.11.11.

 

I would also make sure you maximize the Zoom meeting window as well.  Sometimes if you don't give Zoom enough screen real estate, some of your meeting control buttons will be under the More (3 dots) button, check there for the Poll button as well.  See my screen shot below, I shrunk down my Zoom window to the point where a number of my Meeting Controls buttons now show up as a list under the More button, including Polls.

 

kjhartma_0-1662556094378.png

 

Thank You,

KJH

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