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Stuck on connecting screen when Launching the Application

aquainta
Newcomer
Newcomer

Hello.

 

When I open my application, it stays on the "connecting screen" and I cannot load the application. Sometimes I am able to get to the meeting code part by launching the application through the browser, but it stays connecting and then says failed to connect and gives the error code "5003."

 

I use Linux Mint and Mullvad VPN.

 

Thank you!

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