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Issue with Live Captioning

SJ2475
Newcomer
Newcomer

‎2023-09-06 06:46 AM - last edited on ‎2023-09-07 07:05 AM by Community Moderator | Employee

I am admin of single user Zoom Pro account which I have purchased. I am logged into my paid Zoom Account. I have enabled the live captioning in my personal paid account. Being remaining logged into my paid Zoom Account, if now when I join any other Zoom meeting whose meeting ID and password are shared by someone else, whether live captioning will be made available to me. The second user have not enabled the live captioning in their account.

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BakerHe
Community Champion | Employee
Community Champion | Employee

‎2023-09-06 06:49 PM

Hi @SJ2475 , I hope these articles may be helpful. 

https://blog.zoom.us/zoom-auto-generated-captions/

key point : auto-generated captions (also known as live transcription) are available on all free Zoom Meetings accounts

 

https://support.zoom.us/hc/en-us/articles/4409683389709

key point : Enabling manual captions

 

By the way, it's better to ask this question in  https://community.zoom.com/t5/Meetings/bd-p/meetings