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Issue: Two Zoom links in ONE meeting invite for the same time

CarmenT
Newcomer
Newcomer

The Body of the invite had one Zoom link with one passcode and the Location part of the meeting invite had a different Zoom link with another passcode.   Why?  How do I prevent this from happening again? 

 

CarmenT_1-1652287314699.png

 

2 REPLIES 2

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello,
My name is Brandon. Thanks for joining the Zoom Community! This looks like you generated a Zoom meeting in your outlook event by clicking on Add Zoom Meeting, which will generate the Zoom join URL in the description field, then it appears that you may have added the join link to the location field of the event manually. That is what this appears to look like to me. 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Is this from someone else, or did Zoom populate this email in your calendar,


This does not appear to be a Zoom-generated email – at least not one I’ve seen before. It looks like someone copied a previous email and forgot to update both links to me.  If you think this is due to a Zoom error, please submit a Support Ticket here: 

https://support.zoom.us/hc/en-us/requests/new 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !