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Internet Unstable with New Computer

BGrove
Newcomer
Newcomer

‎2025-12-02 11:07 AM

I recently bought a new computer that is an HP Omnibook 5. Computer is an upgrade in every area compared to my old one. Internet works perfectly fine everywhere including Teams meetings with 10 participants. If I'm in a Zoom with any amount of people I get a 10-20 second lag once every 3-5 minutes or so and the your internet is unstable message. Everything was working fine on my old computer so I believe it is something to do with my new computer. This has happened 10 out of the last 10 meetings. I have tried testing my internet a few different ways and everything there seems to be working fine getting 500mb down and 150 mb upload. I have uninstalled zoom and reinstalled. 

 

Any help or next steps is appreciated. Thank you!

 

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JamesDenn
Newcomer
Newcomer

‎2025-12-02 04:51 PM

Same here. A month ago both laptop and desktop audio drops-reconnects-drops. Win11, latest drivers, latest updares. No joy. I can connect to meeting with Android cell phone.

 

JamesDenn

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