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Incoming audio issues

KimVoss
Newcomer
Newcomer

‎2022-03-21 08:15 PM

I'm using Zoom on a laptop with Windows 11. I recently bought an additional monitor so i could have a dual screen during zoom sessions. However, each time i plug my extra monitor in, i lose the incoming zoom audio - i cant hear anyone. 

Has anyone else experienced this problem?

Kim

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1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-03-23 12:40 PM

@KimVoss , Monitor should not be interfering with audio in Zoom.

 

In any case, please ensure that you are running the latest version of Zoom in your desktop client to ensure that all the updates/fixes are applied to your Zoom client.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
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