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Im told my storage is full how do I upgrade

Carolineec
Newcomer
Newcomer

I have three saved recordings in my storage, but I am being told that storage is full and will be disabled this week, unless I upgrade. This will be too expensive for me as the leap from pro to business is financially too much, any help out there?

3 REPLIES 3

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi carolineec,

 

A. you could add more cloud storage

Eliot_0-1673713353751.png

B.  you could use local storage.

 

please see support article.

Managing cloud recording usage limits – Zoom Support

 

thanks,  eliot

QuantumLife
Newcomer
Newcomer

Would it be more cost effective to upgrade the account to Zoom One Business or Zoom One Business Plus?

Frank_TB
Community Champion | Customer
Community Champion | Customer

Download the videos to your hard drive and then delete them from the Zoom cloud hosting.