I need help enable video quality in Group video HD

[MinhLong]

I don't know  support contact zoom. I can't ask they enable it in my acount. 

[MinhLong]

I want enable Group video HD.  I ticked Group video HD in my Account but Video quality not full HD. I think I didn't connected support team to they enable it. I want Support team enbale it in my account.

Thanks !

[Bri]

Hi @MinhLong! Have you seen this? https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video