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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

I'm not getting anywhere with Zoom

Mickey3
Newcomer
Newcomer

‎2023-05-28 02:58 PM

Trying to increase my meeting capacity. says my cc was charged but my account is not reflecting additional attendees.

Thoughts?

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-05-28 04:37 PM - edited ‎2023-05-28 04:37 PM

Welcome to the Zoom Community, @Mickey3 

 

You probably ordered and paid for the Large Meeting Add-On, but have not yet assigned it to your user account. Take a look at this Zoom Support article for assistance:

https://support.zoom.us/hc/en-us/articles/115004976063 


Ray -- check out the GoodClix website.
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