I have a Zoom Workspace Pro and Zoom Webinars, but no access to them and no access to support.

[LPNY]

I have a Zoom Workspace Pro and Zoom Webinars, but no access to them and no access to support. I cannot assigned the license to a user. It says I have exceeded the limit. I do not have access to Zoom chat or phone support because it indicates that I have the Basic. 

What do I do?

[storyhub]

https://community.zoom.com/t5/Billing-Account-Management/SWITCH-FROM-BASIC-TO-ZOOM-PRO/m-p/143255