I don't see the "Peer to Peer connection while only 2 people in a meeting" option

[SA79]

I'm trying to enable Peer to Peer (P2P) connection with my personal account, but I don't see the "Peer to Peer connection while only 2 people in a meeting" option.

This website says the option is under Account Management -> Account Settings, but I don't even see Account Settings in the first place.

I also searched for the option under Settings -> Meeting (Advanced) but didn't find the option either.

Q1. Is the function available for a personal account owner?

Q2. If available, how can I enable the P2P connection?

Thank you so much for your support in advance!

[CarlaA · Accepted solution]

Hi @SA79 , thanks for your contribution to the Zoom Community!

In order to enable this setting, you must be the Account owner or have admin privileges of a paid account.

Note: Peer-to-peer connections are only supported when both meeting participants are on the same local network.

For more information on enabling Peer to Peer: Enabling Peer-to-peer connection for 2 people in a meeting 

Zoom Community Team

[SA79]

Hi @CarlaA,

Do both participants in the meeting on the same local network need to be the account owner or have admin privileges of a paid account?

[CarlaA]

Once the setting is enabled any 1:1 meetings on the same local network should automatically choose a P2P connection 🙂

[SA79]

Hi @CarlaA,

Thank you for your response.

I confirmed that the two computers are on the same local network and that the peer-to-peer connection is enabled for the meeting host, but they still connect via the cloud server (checked this via statistics during the meeting).

Could you advise how to solve this?

[CarlaA]

Hi @SA79 , sorry for the delay in response! Hmm, this is interesting as it should be working as expected. Can you confirm that neither of the participants got disconnected/rejoined the meeting? That would be my only guess as to why it would be connecting via the cloud. Keep me updated!

Carla 

Zoom Community Team

[SA79]

Hi @CarlaA,

Thank you so much for your response!

I'll upgrade my account to Zoom Pro and see if I can enable the P2P connection.