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I cannot start the zoom call unless I go to browser. I interrupted an update and it no longer works

trudyHarvey24
Newcomer
Newcomer

‎2023-07-30 03:20 PM

 
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trudyHarvey24
Newcomer
Newcomer

‎2023-07-30 03:21 PM

Please help me

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trudyHarvey24
Newcomer
Newcomer

‎2023-07-30 03:22 PM

***********

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-07-30 06:48 PM

Welcome to the Zoom Community, @trudyHarvey24.

 

Please see the section appropriate for your device/operating system in this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/201362983 

There is the standard unusual process, and a more comprehensive removal process. After completing both, reinstall the app:

https://support.zoom.us/hc/en-us/articles/4415294177549-Downloading-the-Zoom-desktop-client-and-mobi... 


Ray -- check out the GoodClix website or the Z-SPAN website.
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