cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Saving recordings to desktop once recorded in the cloud

BrieDM
Newcomer
Newcomer

‎2023-07-30 05:31 AM

Hello,

I have been recording my organizations meetings to the cloud so that anyone could access them.  Our storage is getting full and I want to now download the meetings to a desktop.  I can download the file but can't figure out how to actually save them.  I'm hoping more experienced users can assist me.  For reference, I have an Asus laptop.  TIA.

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-07-30 09:47 PM

Welcome to the Zoom Community, @BrieDM.

 

A lot depends on your computer.  Downloaded files usually go into wherever your browser puts files by default.  Locate wherever that folder/directory is, then move the files from there to wherever you'd like to save them.  I usually use a folder on my DropBox area called "Zoom Files", and in that folder I put a separate folder for each meeting with a date and brief description like "2023-07-30-BoardMeeting", and place all the files there.

 

Note that if you have a DropBox account, you can have DropBox automatically copy files from your own account... you just can't get it to copy files from other people.


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes