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I can't see and download files that teachers send directly on Zoom on my phone.

Tinq
Newcomer
Newcomer

‎2021-12-09 11:25 PM

How to see and download the teacher's files on my phone?

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3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-14 01:58 PM

Hi @Tinq! Are these files being sent while you're in a Zoom meeting? Or through Zoom Chat?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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Tinq
Newcomer
Newcomer
In response to Bri

‎2021-12-14 04:01 PM

Hi. Those are files and images in the chat when you join a meeting room. Normally I will see them when I use my laptop. Phones are not like that :v. I need that function.

JeniferLawrence
Newcomer
Newcomer

‎2024-03-02 02:11 AM

I am facing the same issue. Even after i click download and grenn mark on the file, i cannot find the downloaded file in my mobile. Please help

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