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I can't open Zoom Meeting with error code 13224

thaotran91
Newcomer
Newcomer

‎2025-10-13 11:35 PM

Hi all, 

 

I can't open Zoom Meeting with error code 13224.

I created the support ticket but there is no any support from Zoom.

Are there any way to ask Zoom Support and fix the problem?

Topics:
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1 REPLY 1

junO-
Community Champion | Employee
Community Champion | Employee

‎2025-10-17 05:38 PM - edited ‎2025-10-17 05:39 PM

Hi,

You can update Zoom to fix this error

Here are a few quick steps to try:

  1. Update Zoom to the latest version
  2. Restart your computer
  3. Clear Zoom’s cache
  4. Temporarily disable antivirus/firewall
  5. Or, try joining through your web browser

If the issue continues, please reply to your support ticket with “URGENT” in the subject line or contact us via support.zoom.us live chat for faster help.

You can also check status.zoom.us to see if there are any ongoing issues.



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