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How to fix Zoom screen sharing covered by black box

Huynhtuxuyen
Newcomer
Newcomer

I shared my screen to everyone in zoom and that  black box covered the content. I know it's the Zoom features like participant images, pens, etc. covering my screen. I don't know how to fix it, I use a Lenovo with Intel UHD Graphics. I don't know if it's related to the computer model, it doesn't appear this problem on my HP laptop. I just bought this Lenovo, Windows 11. Please tell me if the problem is my computer or zoom. And please tell me how to fix it.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

"Black box covered the content" is too vague to understand the issue. A screenshot from another device connected to the meeting would be helpful as well as a screenshot from the host device would help. Zoom screen sharing works best with a computer that has 2 screens minimum. Screen sharing on one screen can be tricky if you set it up incorrectly - screenshots will help to see that. With one screen you are going to need to not try to do everything on that host device. Use a second device as a co-host to view a gallery view of participants.

If this works please click accept as a solution.