cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

How to contact Zoom technical support

philbox
Newcomer
Newcomer

I have no audio output with Zoom, all setting are correct. I do not have a plan that offers phone support. Is there a plan to purchase or a way to get in contact with a live technical support person?

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

Audio is the most complex aspect of streaming. I am a Zoom customer in the US and an audio engineer for the broadcast and motion picture industry and can provide one-on-one live support if desired. Please message me if you want this help.

Ed_Schaeffer
Newcomer
Newcomer

I can access a mtg, no problem.  Video works!  Cannot remove the slash over the mic, so I can't say anything; can't activate my mic during a zoom call