How to avoid having to re-assign a participant to a break-room every time their connection falls

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2021-07-05 01:59 PM
We work in classes with many students from Africa and other places, where the internet connectivity is inconsistent.
We usually create multiple (sometimes +20) 2-person break-out rooms for the participants to practice together.
Our job as coordinators is to visit each room and sort any questions that participants have, but most of our time goes on re-assigning people whose connection breaks to their original break-out room when they re-join.
Is there any way to have break-out rooms be persistent through connection drops? Would be really helpful!
Thanks!
Nico
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2021-07-09 08:03 AM
Hi Nico,
Are you building these breakout rooms live in the session or using pre-assignment? With pre-assigned breakout rooms, the user should return to the same assigned room upon reconnection.
Hope that helps!
Please be sure to mark 'accept as solution' if this answered your question and thanks for using Zoom!
Shane
Architect @ Zoom

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2021-07-12 03:08 PM
Thank you for the suggestion @shaneatzoom !
We can't really use that since the break-out rooms are determined within the meeting according to internal dynamics of the meeting. Is there any other way around this?
Let me know, thanks again!
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2021-07-13 11:43 AM
There is not today. I'll ensure that this improvement is in our plans for the future of break-out rooms and make sure it's added to the list if not. Appreciate your question!
Please be sure to mark 'accept as solution' if this answered your question and thanks for using Zoom!
Shane
Architect @ Zoom
