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How to add a co-host

NK5
Newcomer
Newcomer

‎2021-11-16 02:50 AM

Hi,

I tried to add  a co-host to a meeting but even with his e-mail that is associeted with his zoom account .

It seems that Zoom couldn't found him.

Hi has a free basic accoumpt and I have a upgrated one.

Thank you in advance for your help.

Best,

 

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10 REPLIES 10

ChrisO
Specialist
Specialist

‎2021-11-16 04:52 AM

Zoom should be able to add anyone as a co-host regardless of having an account or not as long as you enter a valid email address. You may need to enable the co-host feature on your account https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host.

ChrisO_0-1637067119758.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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JackieChannVN
Explorer
Explorer

‎2021-11-16 05:37 AM - edited ‎2021-11-16 05:43 AM

Tôi có thể thêm bao nhiêu thành viên sau khi nâng cấp lên gói Pro $ 14,99 / tháng

JackieChannVN_0-1637070197232.png

 

 

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ChrisO
Specialist
Specialist
In response to JackieChannVN

‎2021-11-16 05:43 AM

While I am not positive, I believe 9. Keep in mind just because they are a user, it does not mean they are licensed and get to enjoy the features of a licensed user. That is why it says "Basic" under the type which is essentially the same as a free account.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

JackieChannVN
Explorer
Explorer
In response to ChrisO

‎2021-11-16 05:49 AM

I mean I will upgrade to Pro plan, but how many members can I add after I upgrade

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ChrisO
Specialist
Specialist
In response to JackieChannVN

‎2021-11-16 06:08 AM

According to Zoom's pricing, Pro plans are limited to a maximum of 9 licenses. I would think this would also be the limit for users, but I can not guarantee that.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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Bort
Zoom Employee
Zoom Employee
In response to ChrisO

‎2021-11-16 07:16 AM

You can add essentially unlimited free users, but only 9 of those users can be licensed at a time (assuming you have that many licenses). 

 

Bort
Zoom Employee
Zoom Employee

‎2021-11-16 07:16 AM

Are you trying to assign them as an Alternative Host? That could explain why you are not able to do so. Alternative hosts must be a licensed user on the same account as you. 

Good thing is that you can always assign them to be co-host during the live meeting. 

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smsummers
Explorer
Explorer

‎2022-05-03 09:04 AM

Hi, I just tried to pass on host to another at the start of the meeting.  When I hover over participants name and click on MORE it only gives me the option of PIN and CHAT.  The Co-Host tab is switched on in settings and had no problems in a previous meeting. What am I missing ?

 

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ChrisO
Specialist
Specialist
In response to smsummers

‎2022-05-03 09:51 AM

You have to do it through the participant's panel not by clicking on an attendee.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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smsummers
Explorer
Explorer
In response to ChrisO

‎2022-05-03 10:58 AM

I tried it both ways and was only showing PIN and CHAT

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