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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How do we disable audio when starting a meeting.

JJkeeper
Newcomer
Newcomer

Our non profit for years have done meetings weekly. We use a cell phone to show actions happening and a computer for video audio chat. Until recently when connecting the cell phone it would ask to connect to audio and we would say no. Now it auto connects to audio causing insane reverb and we are unable to have our meetings. Zoom tech support has been useless. Any help is greatly appreciated.

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @JJkeeper 

To minimize disruptions , consider muting your audio as soon as you join a meeting - this is a temporary solution but can help prevent initial disturbances.

For a more permanent solution, you can disable audio by default when joining meetings through Zoom's settings, although this may require manual re-enabling each time. To do this, open Zoom's settings, navigate to the Audio tab, and check the box labeled "Mute my microphone when joining a meeting." This will automatically mute your audio upon joining, and allowing you to enable it only when necessary

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Huma