How do I unlock Allow livestreaming of meetings?

[jimenaperry]

I really need to do live streaming and this option is locked in my paid account. Any suggestions?

Thank you!

[Ray_Harwood]

Welcome to the Zoom Community, @jimenaperry.

If you’re going to be live-streaming, be sure to check out the Zoom Support articles listed here:

https://support.zoom.us/hc/en-us/sections/4415050809485-Livestreaming-Meetings

The process for each destination point is pretty similar, but there are differences. Since you have a paid (Licensed) account, you should be able to unlock with these instructions taken from the Facebook article:

User

To enable livestreaming meetings that you host on Facebook:

1. Sign in to the Zoom web portal.
2. Click Settings. 
3. Click the Meeting tab.
4. Under In Meeting (Advanced), verify that Allow livestreaming of meetings is enabled.
5. Select the Facebook check box.
6. Click Save to save the changes.
   Note: If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator to make changes.

Information is included in how to unlock these at the Group and Account level in the articles. If you are in an account with an admin or owner who configures Zoom for staff, you might have to reach out for assistance.