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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How can I restore a clipped recording?

LJ91
Explorer
Explorer

Hello, please help!
I wanted to shorten a cloud recording by taking off the last minute, but though misunderstanding I clipped off everything else and was left with only that last minute. How can I restore this so I have the whole recording as it originally was?
Thanks for any tips!

1 ACCEPTED SOLUTION

chrismenard7
Community Champion | Customer
Community Champion | Customer

Hello. You can restore trimmed video from the cloud. 

  1. Sign into Zoom.us
  2. Click Recordings and Transcripts on the left
  3. Click the Thumbnail of the video
  4. Click Restore (see image I included)

If this answers your questions, please click Accept as Solution. 

View solution in original post

3 REPLIES 3

chrismenard7
Community Champion | Customer
Community Champion | Customer

Hello. You can restore trimmed video from the cloud. 

  1. Sign into Zoom.us
  2. Click Recordings and Transcripts on the left
  3. Click the Thumbnail of the video
  4. Click Restore (see image I included)

If this answers your questions, please click Accept as Solution. 

LJ91
Explorer
Explorer

thank you!

chrismenard7
Community Champion | Customer
Community Champion | Customer

Welcome!