cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Help support

JL918
Newcomer
Newcomer

I cannot get any live help or customer support. This is not customer or user friendly> All I want to do is add additional users to my account and the system tells me they are don't have an account, however the person has an account and set up a meeting with me to prove it. I have a meeting in 6 hours and can't get help. This is ridiculous. Can someone HELP? The automated phone system is trash too! it just loops and then hangs up. 

1 REPLY 1

Happytohelp123
Community Champion | Employee
Community Champion | Employee

@JL  I am sorry you are having this poor experience and will be happy to look into this issue further. Look out in your email as we will get a ticket created for you to investigate further.